Returns & Exchanges

At The Rainbow Stores, we want you to love every piece you wear, which is why we offer a flexible 30-day return policy for all unworn fashion items with original tags attached. If your purchase isn't a perfect fit, our seamless exchange process ensures you find the right style without the stress.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.